Primary Office:
The Primary Office refers to the main office location from which a user typically works. This office is considered the user's default workspace. A user assigned to a primary office will have full access to all data related to that office, including clients, applications, reports, and more.
Example:
If a user is based in the Sydney office, and it's set as their primary office, they will have complete access to all records and activities associated with the Sydney office.
Secondary Office:
Secondary Offices refer to any additional offices within the organization, apart from the user's primary office, to which the user has been granted access. While the user’s primary affiliation remains with their main office, access to secondary offices allows them to view or work on data relevant to those locations as well.
Example:
If the same user (with Sydney as their primary office) is also granted access to the Melbourne and Brisbane offices, then Melbourne and Brisbane will be listed as their secondary offices.