To keep track of your SMS usage and credit transactions in Agentcis, you can monitor all activities from the Credit Balance tab. This section provides a detailed log of credit purchases, usage, and the remaining balance for each phone number.
Step 1: Go to the Settings section from the side navigation bar.
Step 2: Click on Phone Settings.
Step 3: Select the Credit Balance tab from the top of the Phone Settings page
Step 4: The following columns provide detailed information for each credit activity:
Date: Shows the date and time the activity occurred.
Phone: Displays the phone number associated with the activity.
Type: Indicates whether the activity was a Credit Purchase or Credit Used.
Billed By: Identifies the user who purchased the credit.
Sender: Displays the user who sent the SMS.
Status: Indicates the delivery status of the SMS (Delivered, Failed, etc.).
Credit Amount:
Credit purchased appears in green
Credit used appears in red
Credit Balance: Shows the remaining balance available for that phone number.
This log enables effective monitoring of SMS usage and helps ensure your phone numbers maintain enough balance for continuous client communication.