To acquire new phone numbers in certain countries, customers comply with country regulations. Similarly, in Agentcis you need to provide adequate information and documents which we provide to local regulators to verify your business legitimacy which we called regulatory bundles in agentcis.
Please Note: Regulatory Bundles are not required to be submitted for Us. Philippines and Canada.
To add new Regulatory Bundles:
Step 1: Go to Settings.
Step 2: Select Phone Settings.
Step 3: Click on the Regulatory Bundles tab.
Step 4: Click on + Add New Regulatory.
Step 5: Select a country and phone type.
Step 6: Enter a regulatory name and your business name.
Step 7: Upload supporting documents that complies with the local regulations. The documents uploaded should verify your business registration and business address. For this select the “Add New Document” option.
Step 8: A pop-up will appear. Select the type of the supporting document. The document should be JPG, PNG, or PDF.
Step 9: Select the Upload tab and submit the approve of identity document such as Commercial registry verifying the business registration ID.
You also need to submit the document verifying the business addresses that were issued no longer than three months prior to the current date such as the Utility bill, Tax notice, rent receipt, and title deed.
Step 10: Once you upload the document, provide the Proof of Identity Information. Enter the Document Number and Business Name. Then provide Proof of Address Information. You can use the already existing address information or add a new address.
Please Note: Verifying this document will take 24 hours
If the document uploaded does not meet the requirement then it will be declined.
You will be able to view which document was approved or declined before reapplying.
Step 11: Click on Save.
Step 12: You will be taken to a review page. Here, click on the Submit For Review button.
Step 13: Your regulatory documents have now been submitted to be reviewed.
Please Note: Only one regulatory bundle is required for the country for which you want to get the phone number. Only some countries require regulatory bundles to purchase phone numbers such as Australia.