After you add the agents in the system, you can edit the details of the agents and make them inactive as well.
Please make sure you have the permission to do so.
Step 1: Select the Agents from the side navigation bar.
Step 2: Select the three dots.
Step 3: Select the Edit option.
Step 4: Make the necessary changes and save once you complete.
Note: One you have set the Structure of the Agent i.e. Individual or Business, you cannot edit this later. Make sure you have filled the Agent information correctly.
