---
title: "Cancelling Subscription"
description: "Guide to canceling your Agentcis subscription"
url: https://support.agentcis.com/en/articles/280-cancelling-subscription
collection: "Subscription & Billing"
updated: 2026-10-04
language: en
---

# Cancelling Subscription

Guide to canceling your Agentcis subscription

You can cancel your subscription at any time. If you cancel before your next billing date, no refunds will be issued, but you will also not be invoiced for the following cycle. You will continue to have full access to the system until your current billing period ends. After that date, your access will be disabled. However, your data will be securely archived for **365 days**, allowing you to retrieve it if needed in the future.

Before proceeding, ensure you have the required permission to cancel the subscription.

![](https://staticfiles.gleap.io/ghelparticle/EX5wV6dq6fIUBJBz9ena7PnoMU5lEBArRtXhDvR8CxzdgjFU0fmEkMRYGVMhSDIG4G7wkSxEFzG.png)

#### Steps to Cancel Your Subscription:

**Step 1:** Go to **Settings** from the top info bar and select **Subscription & Billing** from the list.

![](https://staticfiles.gleap.io/ghelparticle/dRBvq0L4dOGACqn7i6wLv5K5fSWwg7aphEVOElYmmPT1Y88CbuMkDZKAbsgGrf8cELmJ2isqc1D.png)

**Step 2:** Scroll to the bottom of the page and select **Cancel Subscription**.

![](https://staticfiles.gleap.io/ghelparticle/pwlOdSuVAIFPVCsMRdLQw2ZuxmVhGXad8olUuZsVNfsUc4DvsBZ6K647hLJ2E3nG7yO5bIsMQ4j.png)

**Note:** The **Cancel Subscription** option will only appear if you have the necessary permission.