The company email is a professional email account followed by the organization's domain name. Setting up company email maintains consistency within the organization. To set up the company email in Agentcis, you should have the correct permission:
Follow the following steps to set up the company email:
Step 1: Select Settings from the top info bar.
Step 2: Select Email.
Step 3:To add a new email, select Add tab.
Step 4: Add the email ID you are willing to integrate.
Step 5: Select the option “Enable this feature”.
Step 6: You can select either to “Allow all inbox emails” or “Allow only Agentcis associated emails”.
Step 7: Enter the display name. This is the name that appears to recipients as the sender’s name.
Step 8: Since this is the company email, you can share this with other users as well. To share select the users from the drop down of the Select Users. The selected users will be able to use this email to send or receive an email.
Step 9: You can set the email signature as well for the company email to make the email look more professional. You can also add images in the email signature.
Step 10: Select save once you complete.
Please Note: Only the user to whom the company email is shared will be able to use the email ID to send or receive the email.