Please Note: The already registered number in WhatsApp cannot be used to integrate with Agentcis. You need to disconnect the number. While disconnecting the number, the chat history will be deleted so remember to back up the chat history from the WhatsApp Business App.
To migrate a number, you must first delete the WhatsApp Messenger or WhatsApp Business App Account.
Step 1: Open WhatsApp Messenger or WhatsApp Business App Account.
Step 2: Go to the Settings and then select Account.
Step 3: Select Delete My Account. Messages sent to this phone number will be queued in the meantime.
Note: It may take a few minutes for the disconnected number to become available.