---
title: "Activating the Agent Portal"
description: "Two Simple Ways to Grant Agents Portal Access With License Management Tools to Keep You in Control"
url: https://support.agentcis.com/en/articles/431-activating-the-agent-portal
collection: "Agent Portal"
updated: 2026-10-27
language: en
---

# Activating the Agent Portal

Two Simple Ways to Grant Agents Portal Access With License Management Tools to Keep You in Control

### Activating the Agent Portal

Before activating the Agent Portal, ensure that you have sufficient licenses available for agents. If additional licenses are required, click on Buy License from the top navigation bar. This section displays important information including:

-   Total number of agents
    
-   Sub-agent and super-agent counts
    
-   Connected agents
    
-   Agent Portal status
    
-   Number of available licenses
    

![](https://staticfiles.gleap.io/ghelparticle/gXBljnPL0IIg8twJAIGeHSgLV1ly50MdHiet5jSrywysGKzUnZedOtm6bsQFLRGTmpqPqpHAGBs.png)

_This dashboard helps you effectively manage and purchase licenses as needed._

### Activation Methods

**Method 1: Via Agent Profile**

Step 1: Open the agent's profile by clicking on the agent's name from the agent list.

![](https://staticfiles.gleap.io/ghelparticle/wn1AKlEqHiKgqGoONJlRpo4qNDAHE1pRhs55R8rBbYXisrTAKt8CXqK98ijafAKTRkkE7tYJ7UF.png)

Step 2: Enable the Agent Portal Toggle switch.

![](https://staticfiles.gleap.io/ghelparticle/PNhTIxkTcWDY8rnltWdOwnfuNQV8T0WfwQgZ98gk9Hfm0gYnRREWvrbbR8EMzqVeWZZHvd2navY.png)

_Once enabled, the agent will receive an email containing the portal URL. They can log in through this domain and set their password._

**Method 2: Via Agent List**

Step 1: Click on the Action arrow located on the right side of the agent list entry.

![](https://staticfiles.gleap.io/ghelparticle/FAx3JQE8hjIBLQGB9iANtWeO15g4rvlIXzOEVFWa4tayZd87isRRW4oPlTfUqNipSGDdJN3pkuy.png)

Step 2: Select Activate Portal.

![](https://staticfiles.gleap.io/ghelparticle/Kr8ZxGWy7OwndxjI4IXLtHamsHt4B1zBNT8kudLhJovU3TyTW5zLQLjncIPgAc2B0dtJO2vMrHp.png)

_The agent will receive an email with the portal URL and can proceed to log in and set their password._