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All collectionsKnowledge BaseProduct Fees, Sales Forecast & Payment SchedulingUnderstanding Income/Payable in Product Fees (Revenue from Client)

Understanding Income/Payable in Product Fees (Revenue from Client)

How to update the revenue from client in product fees?

Each product you offer generates revenue differently. In Agentcis, you can manage and track these variations by choosing the correct Revenue Type for each product. This is a crucial setting that affects how the Product Fee Table and Sales Forecast behave within the system.

There are two main types of revenue supported in Agentcis:

  1. Commission From Partner

  2. Revenue from Client.


When the Revenue Type of a product is set to Revenue from Client in Agentcis, an additional column called Income/Payable appears in the Product Fee pop-up.

This feature allows you to distinguish between the income your agency earns and the amount you need to pay on behalf of the client, ensuring clear financial tracking for every service.

What is Income/Payable?

Income

This refers to any service fee your agency directly charges the client for a service.
It is considered revenue for your business.

Payable

This refers to fees that are collected from the client but paid to a third party, such as a government agency or institution.
These amounts do not count as revenue for your business but need to be tracked.

Example: Visa Processing Service

Let’s say you’re offering Visa Processing as a service.
This includes two different types of fees:

  1. Registered Migration Agent Service Fee

    • This is charged by your agency.

    • It is your Income.

    • Example: $500 for migration support.

  2. Visa Application Fee

    • This is collected from the client but paid to the Department of Immigration.

    • It is a Payable.

    • Example: $650 visa fee to be submitted with the application.

How it appears in Agentcis:

Fee Type Amount Income/Payable

Migration Service Fee

$500

Income

Visa Application Fee

$650

Payable

This separation ensures that your Sales Forecast reflects only actual income, and your accounting stays accurate.

Where You’ll See It

You’ll find the Income/Payable column when:

  • Adding or editing Product Fees

  • The product’s Revenue Type is set to Revenue from Client

  • You have permission to edit product fee details

Summary

Field Description

Income

Revenue earned directly from the client

Payable

Fees collected from the client and paid to a third-party (non-revenue)

By clearly defining each fee as Income or Payable, Agentcis helps you maintain better financial accuracy and streamline service-based revenue tracking.


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