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Prashant Manandhar
Written by Prashant Manandhar

What are placeholders?

Placeholders are fields that will allow you to add content to your email templates which will be required to be filled in later. It defines where you want a value to be defined by the placeholder. Placeholders are used to replace information that can vary with each email, for example, client's name, client's date of birth, client's phone number, etc.

Here in this template, {Client First Name} is a placeholder that will be replaced by the client's first name when the email is being sent. This will be automatically done by the system and you will not have to manually enter the client's first name.

In Agentcis, we have the following placeholders which can be used while creating email and SMS templates;

  • Client First Name
  • Client Last Name
  • Client Date of Birth
  • Client Phone
  • Client Email
  • Client Full Address
  • Client City
  • Client Nation Name
  • Client VISA Expiry Date
  • Client Assignee Name
  • Client Id
  • Internal Id
  • Company Name