To communicate with your clients more efficiently and directly, Agentcis now allows you to send and receive SMS through the system. To enable this feature, you’ll first need to purchase a phone number. This phone number will serve as your dedicated line for SMS communication with clients, helping you maintain professional, trackable, and centralized communication.
How to Purchase a Phone Number:
Step 1: Go to Settings from the side navigation bar.
Step 2: Select Phone Settings from the list.
Step 3: Click on Add New Phone Numbers.
Step 4: Select the desired country from the dropdown list and click the Search Number tab. Available phone numbers for that country will be displayed.
Note: If the country you're selecting requires regulatory compliance, click here to learn how to add the necessary information.
Step 5: You can purchase up to three phone numbers at a time. Click the Select Number tab next to the number you wish to purchase.
Step 6: Click Next.
Step 7: Enable User Sharing to allow multiple users to send and receive SMS using the same number. Select the users from the dropdown list — make sure to include yourself if you’ll be using the number.
Step 8: Click Proceed to Checkout.
Step 9: Enter your billing and card details.
Step 10: Click Pay Now to complete the purchase.
